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Highly Rated Services Garner Suwanee Two National Awards | Community Spirit

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Highly Rated Services Garner Suwanee Two National Awards
Highly Rated Services Garner Suwanee Two National Awards

The City of Suwanee received two Voice of the People Awards for Excellence for having the highest resident-rated parks and overall services among jurisdictions nationwide that participated in the 2010 National Citizen Survey. Suwanee was among nine communities throughout the nation – and the only one in Georgia – to be recognized.

The awards were presented last week by the International City/County Management Association (ICMA) and National Research Center (NRC) at the ICMA annual conference in Milwaukee. Award recipients were identified from among the 42 jurisdictions that conducted the National Citizen Survey in 2010.

“This means a lot to us, to be recognized on a national level because our citizens have expressed a high rate of satisfaction with our services,” says City Manager Marty Allen. “You’ve got to remember that the communities that typically participate in the National Citizen Survey are among the best of the best so it’s really saying something to be at the top among this group.”

To qualify for the Excellence awards, communities had to rate among the top three in service areas according to the 2010 national survey and be in the top 10 percent among more than 500 jurisdictions in the citizen survey database.

The City of Suwanee conducted the survey in November 2010; survey results were released in February. Suwanee residents generally rated City services and the overall community very highly, putting the Gwinnett city of 15,500 above the national benchmark in 63 areas.

As related to overall quality of life, 98 percent of surveyed citizens said that Suwanee was an excellent (68%) or good (30%) place to live. Residents also regarded the City’s parks highly with 95 percent of those surveyed rating them as excellent or good.

The NCS enables local governments to gather citizen data on budgeting, goal-setting, performance measurement, and program planning. The City of Suwanee generally conducts the National Citizen Survey every two years.

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